COPS Monitoring, a provider of professional monitoring services in North America, launched ASAP (Automated Secure Alarm Protocol) across its network of UL-listed monitoring stations. This technology is designed to enable the direct electronic transmission of alarm data to public safety answering points (PSAPs).

ASAP eliminates the need for traditional phone calls to 911 centers by securely transmitting crucial alarm information, such as the type of emergency, address, and contact details, instantly and precisely. This streamlined communication accelerates dispatching public safety agencies, improves accuracy, reduces call volume at 911 centers, and minimizes the potential for miscommunication. Moreover, it enables real-time status updates between COPS and participating PSAPs, promoting enhanced collaboration between monitoring professionals and first responders.

ASAP is currently deployed in more than 150 cities across the United States, with new locations added regularly as municipalities adopt and modernize their emergency communication solutions and processes.

“Our launch of ASAP represents another significant investment in technology and public safety,” said Jim McMullen, president, COPS Monitoring. “By enhancing response times and the accuracy of emergency dispatches, we are not only helping to protect lives and property but also supporting the evolving needs of our dealers, their customers, and the first responders who serve our communities. We are proud to be part of this critical innovation.”